Privacy Policy

This privacy policy explains how Sisters' Hair Extensions ("we", "us") collects, uses, and protects your personal data when you visit sistershairextensions.website ("the site") or contact us.

1. Information We Collect

We may collect the following information when you contact us via WhatsApp, phone, email, or the contact form:

• Name
• Phone number
• Email address
• Photos of your hair (only when you choose to send them)
• Any other information you voluntarily provide

2. Cookies & Analytics

We use Cloudflare Web Analytics (privacy-friendly, no cookies, no personal data collection) and Google Analytics 4 to understand how visitors use the site. Google Analytics requires cookies. You can opt out via your browser settings or the cookie consent banner.

3. How We Use Your Information

• To respond to enquiries and book consultations
• To provide hair extension services
• To improve our website and marketing

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (e.g., booking tools) acting on our behalf
• Authorities where legally required

5. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

6. How to Request Data Deletion

To request deletion of your personal data:

• Contact form enquiries: Email us at [email protected] with your name and contact details. We will delete your enquiry from our email records within 30 days.
• Google Analytics: Use Google's opt-out tool or adjust your browser settings to block analytics cookies.
• Cookie preferences: Use the cookie consent banner at the bottom of any page to reject non-essential cookies at any time.

We do not store user accounts or subscription data, so no other data deletion is required.

7. Contact

For any privacy-related enquiries, contact us at: [email protected]